CHCICS301B: Provide support to meet personal care needs, and
CHCICS302B: Participate in the implementation of individualised plans
Assessor is to use this cover sheet to record the results
of all the assessments in these units.
Assessment
Tasks Outcome
Unit:
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CHCICS301B: Provide support to meet personal care needs
CHCICS302B: Participate in the implementation of individualised plans
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Student
ID:
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Student’s
Name:
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Assessor’s
Feedback
Assessors: Please return this cover sheet to the
student, along with the assessment results and feedback. A copy must be
supplied to the office and kept in the student’s file with the evidence. Please
complete the table above.
Tasks included in this assessment:
Assessment Tasks
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Title
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Satisfactory/ Not yet
satisfactory
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Assessor’s Signature
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Date
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Re-submission Satisfactory/ Not yet satisfactory
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Short-answer questions
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Assessment
1
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Case Study 1
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Assessment
2
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Case Study 2
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Assessment
2
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Case Study 3
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Assessment
2
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Case Study 4
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Assessment
2
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Task
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Assessment
3
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Quiz
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Assessment
4
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Assessor’s Feedback
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Assessor’s name & signature:
…………………………………………………………..
Assessment Instruction
To
achieve a competent result for these
units, you must satisfactorily complete all the assessment requirements listed
below.
Assessments for these units are as follows:
Assessment Number
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Type of Assessment
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Description and location
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Assessment 1
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Short Questions
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There are 26 short questions found in this booklet.
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Assessment
2
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Case
studies
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There
are four case studies found in this assessment. You are required to answer
all questions.
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Assessment 3
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Task
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Perform
this task.
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Assessment 4
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Quiz
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Answer this quiz.
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Assessment
5
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Personal journal
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Each
student is to keep a journal of their daily activities while on clinical
placements.
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Assessment 6
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Work
placement
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Each
student must complete 120 hours in a high-care facility.
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Assessment
7
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Third-party
observation
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Each
student will be expected to cover some aspects of this course at the
workplace and to get a report from the supervisor.
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Assessment 1 – Short questions
Instructions to the student:
Please read all the information
given. If you do not understand any of the questions, please ask your
trainer/assessor for assistance.
You must answer ALL the
questions in your own words and get a satisfactory result.
1.
When delivering
services to a client, you need to ensure that you are taking the client’s needs
and preferences into account. List two sources where you can find documented
and verbal information addressing client’s personal care needs.
2.
When delivering
services to client, if you had to do something that you weren’t sure of or if
task was out of your scope of practise, who would you ask for
clarification?
3.
a) Put yourself in the client’s shoes and
imagine that you were allocated a carer who is of the opposite sex to assist
you in your ADL’s and attend to your personal hygiene. How would this make you
feel?
b)
If you notice that your client is uncomfortable during the personal
hygiene process, list two courses of action you should take.
4.
Clients from
different cultures may have different needs. Explain how you can ensure that you take a client’s cultural needs
into consideration when delivering services. You may cite an example of a
specific culture.
5.
To promote a client’s
independence, we need to prepare, develop and use different types of aids,
equipment and processes in a safe manner. List two different types of aids a
client may use.
6.
When providing support to meet a client’s
needs, there are many tasks a carer would have to undertake in a day. List six tasks a carer would undertake when
providing support.
7.
There is always
an element of risks associated with the provision of personal care to
clients.
a.
List three elements
of risks that you may encounter in providing care and services to clients.
b.
What will be
your course of action in response to an identified risk?
8. Imagine
you are meeting a client for the first time. You discover that the client has a
prosthetic leg (artificial leg). It looks complicated and you are not sure how
to attach it correctly.
a.
Would you strap
it on and hope for the best? Explain your answer.
b.
Who will you
turn to for further advice and guidance?
9. It
is important that all carers carry out work according to the workplace policies
and procedures of the organisation they work in.
a.
Name two
policies and procedures that you would come across in the industry.
b. Explain briefly what each policy and procedures pertain to.
Report hazards
Privacy and confidentiality
Infection control
No-lift policy
Manual handling
10. Briefly
explain the procedure for maintaining and filing documentation
11. As a
carer, privacy and confidentiality is a key aspect of your duty of care.
Explain your understanding of ‘privacy and confidentiality’.
12. Give two
differences and two similarities of working in a residential care setting and
home and community care setting.
13. TRUE or FALSE. Write the correct answer.
a.
It is important to always confirm procedures and preferences and
identify variations pertaining to activities of daily living with the client
and confirm these requirements with the supervisor so that changes can be
implemented in the individualised care plan.
b.
It is not important to consider and confirm the clients’ level of
participation in meeting their personal care needs and discuss this further
with the supervisor in a manner that would acknowledge the clients as their own
experts.
c.
Carers do not need to provide support according to the care plan, policy
and procedures.
d.
A carer is required to work with the supervisor and the client and
identify any required changes to the client’s care process in the care plan
which will help support client’s self-determination.
14. Explain the meaning of ‘individualised
care plan’.
15. What policies and
procedures would we need to be aware of when making an individualised plan? Choose
the correct answer/s. (For online students, retain right option with
appropriate letter and remove other options.)
a. Privacy and confidentiality
b. Client and family members’ participation
c. Relevant health professionals’ participation
d. All of the above
16. If you were unsure about
any part of the individualised care plan, who would you seek clarification
from?
17. Give four examples of
information that need to be collected during the development of individualised
care plan.
2.
a.
Who is the
person responsible for preparing the activities for the client? (Example, if a
client requires physiotherapy to be part of their plan)
b.
Can you (the
carer) plan the activities? Yes or No
19. When meeting a client for
the first time, there are a number of things you must do. List at least four things
you must do and initiate.
20. When
providing and monitoring support to the client, why is it important to follow
an individualised care plan? Give two possible reasons.
21.
a.
When assessing
clients in the areas of daily living, it is not important for a carer to
explain and confirm this process to clients; neither is it important to have knowledge
of the assessment process as carers are not doctors or qualified nurses.
True or False
b. Fill in the blanks.
ACAT means
_____________________________________________________.
c. It is not very important to work closely with the ACAT team in regards
to client assessment process. True or False
d. List three resources/persons that will support the individualised
plans.
22. You
will often come across situations of risk in your work. Look at the three risks
or potential risks that you might encounter. How might you minimise the risk,
who would you report this to and how would you document the risk? Complete the
table provided.
Risk
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How would you
minimise this risk?
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Who would you
report this risk to?
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What
documentation would you use?
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Slippery floor
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Aggressive behaviour of your client
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Broken equipment
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23. There may be incidents where your client may display
‘uncharacteristic’ or ‘inappropriate’ behaviour.
a.
Give three ‘uncharacteristic’
or ‘inappropriate’ behaviours that a client may display.
b.
Who would you report
this to?
24.
Care workers
must have knowledge of how to report, complete and maintain documentation in
line with their organisation’s policy and procedures. List two things this
policy would incorporate?
25.
When we provide
support for our clients, it is important that we maintain a ‘Person-Centred Approach’
and use a ‘Strengths-Based Practice’. Briefly explain the meaning of the
following phrases.
Person-Centred Approach
Strengths-Based Practice
26.
In developing
individualised plan for a client, it is not important to consider the
contemporary social aspect of client and their ability to participate in the
community as there are more important things than this. True or False
True/False questions – CHCICS302B
Monitoring
and reviewing care plans
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CHCICS302B
Participate in the implementation of individualised plans
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Select
the correct answer
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True
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False
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Following
best practice in assessment will reduce the likelihood of a care plan
containing irrelevant or inappropriate activities.
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True
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False
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Following
best practice in assessment will prevent the care plan from containing
irrelevant or inappropriate activities.
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True
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False
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Managers,
registered nurses, and other higher level staff are the only people
responsible for monitoring the older person’s care plan.
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True
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False
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Support
activities should contribute to the older person’s independence.
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True
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False
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Care
plans are only used to address physical needs.
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True
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False
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An
older person’s ability to participate in support activities will never
increase.
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True
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False
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An
older person may experience improvements or changes in their condition which
means the care plan is no longer relevant.
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True
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False
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Problems
with service providers and service provision may be identified through the
care plan review process.
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True
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False
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Care
plans should only be reviewed if problems are identified.
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True
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False
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Aged
care providers must have systems in place to review care plans regularly.
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True
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False
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Care
plans must be reviewed when the older person’s condition changes.
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True
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False
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The
older person, carers, health professionals and workers can provide valuable
information about the relevance of the care plan.
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True
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False
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Feedback
about the care plan should be documented.
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True
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False
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The
care plan must be modified to reflect changes in care requirements and associated
strategies.
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True
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False
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Multiple Choice Questions – CHCICS302B
Implementing
care plans
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CHCICS302B
Participate in the implementation of individualised plans
1.
Plan work activities according to an individualised plan
2.
Establish and maintain appropriate relationships with client (and carer)
4.
Contribute to ongoing relevance of the individualised plan
5.
Respond to situations of risk to the client within work role and
responsibilities
6.
Complete documentation and reporting
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For each of the following questions,
select the one answer that is most correct.
1. The
best source/s of information about a client’s needs is/are:
a.
the client
b.
workers
c.
carers
d.
qualified professionals
e.
all of the above
f.
b & c
2. All
clients should be treated exactly the same.
True
False
3.
Sometimes worker will need to modify their communication styles to respond
appropriately to the needs of individual clients.
True
False
4.
Workers may need to treat clients differently to ensure they receive fair
treatment.
True
False
5. Which
one of the following statements is most true?
a. A
client’s right to safety is more important than their right to autonomy and
independence.
b. A
client’s right to autonomy and independence is more important than their
right to safety.
c. A client’s
rights to autonomy and independence are just as important as their right to
safety.
d. None
of the above
6.
Older people are not qualified to make judgements about the relevance of
their care plan.
True
False
7.
Active support involves:
a. Encouraging
the older person to participate in their support activities
b. Providing
as much support to the older person as possible
c. Doing
things on behalf of the older person
d. None
of the above
8. An
aged care worker has an obligation to report situations where they believe an
older person is being abused:
a. Always
b. Only
if the client agrees
c. Only
if the abuse is witnessed
d. Never
9. An
aged care worker administers 10 mg rather than 1 gram of medication to the
client. The aged care worker:
a. Does
not have to report this as ‘have provided less than the recommended dose’
b. Must report this as the
older person may experience an adverse reaction from receiving less than the
prescribed dose
c. Must
report this as they have exceeded the recommended dose
d. Should
only report this if the older person experiences a reaction
10. An
aged care worker has an obligation to report a hazard if:
a. They
are directly responsible for creating the hazard
b. Someone
is harmed
c. They
are aware of the hazard
d. None
of the above
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Assessment 2 – Case Study
Case Study 1
Consider the following scenario and answer the
questions that follow.
Mark is a carer who visits Mr Johnson in his home three
times per week. Mark is to supervise Mr Johnson’s shower, assist him to dress
and make his bed. Mark can see that Mr Johnson needs more than just supervision
with his shower. Mr Johnson used to be able to turn the taps on easily, but now
he seems to be finding this difficult. Mark also notices that Mr Johnson’s
clothes and bed sheets are not being washed regularly. Mark reports to his
supervisor that Mr Johnson’s health has deteriorated and documents this in
client’s progress notes. Mr Johnson’s care plan is reviewed and a new care plan
to support his personal care needs is implemented.
1.
Name a risk that Mark has identified with Mr
Johnson.
1.
Should Mark consult with Mr Johnson about
the changes needed in Mr Johnson’s care plan? Yes or No. Explain your answer.
2.
What would be the procedure for Mark to
report what he has observed?
3.
What changes need to be made in order for
Mark to be able to meet Mr Johnson’s needs?
4.
Would it be okay for Mark to ask his sister
to come and help him to wash Mr Johnson’s clothes? Why/why not?
Case Study 2
CHCICS301B Provide support to meet personal care
needs
4. Recognise
and report changes in client health and/or personal support requirements
5. Complete
reporting and documentation
Zelda is a
73-year-old woman who entered Downs Nursing Home after the death of her
husband, who had cared for her. She has had a slight stroke leading to poor
mobility and has some vascular dementia. She is forgetful, repetitive and
cries easily. She can walk with the aid of a walker but requires assistance
and/or prompting in most aspects of personal care.
Today, when Lyn
comes to Zelda’s room to assist her, she is surprised to find her lying down
and her breakfast ignored. Generally Zelda eats well and watches TV at the
end of her bed until it is time to be assisted with washing and dressing.
Lyn decides to
try to get Zelda to eat a little, so cuts her toast and gives her a spoonful
of scrambled egg. Zelda has trouble swallowing even a little egg and almost
chokes.
Lyn assists her
to sit on the edge of the bed, and Zelda says she feels okay and is ready
for her shower. Lyn notices she is very pale, a bit shaky, and when she
tries to smile, she has difficulty and her smile is lopsided – but Lyn is
not sure if it was always that way.
Lyn decides to
shower her to keep up with her schedule as Zelda seems okay. She helps her
up, gives her the walker and assists her to the bathroom, where she sits in
the shower chair and asks Lyn to wash her – which is unusual as Zelda likes
to wash herself.
When Lyn gets
back to the bedroom, she asks Zelda about clothes – she asks for a dress –
and Lyn dresses her without much assistance. Zelda asks to stay in her room
and Lyn thinks she now looks a bit hot and sweaty, so she had better make a
report.
When providing
personal care, particularly with activities of daily living care, workers
are in a good position to communicate and observe any changes in clients,
including physical changes, emotional and behavioural changes.
1. What did Lyn
do wrong?
2. List the observations Lyn should make in
her report.
3. Write a
brief report for inclusion in notes, looking at:
a. observations
b. noted
changes
4. What follow-up
do you think should be taken?
5. What might
Lyn have thought of, given Zelda’s symptoms when she first went to the room?
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Case Study 4
You are allocated Mr Jim Donaldson, an 84-year-old man suffering from
stage 2 dementia. You notice that Mr
Donaldson seems to be forgetting things more frequently. Mr Donaldson usually
can dress himself; however, on this day you notice that Mr Donaldson seem to be
confused on which clothing to wear first. When Mr. Donaldson arrives in the day
room, you notice that he is wearing his underwear on top of his pants. Upon seeing
this, you quickly approach Mr Donaldson and politely guide him back to his
room. You try to explain to Mr Donaldson that he is wearing his clothes
incorrectly. However, Mr. Donaldson becomes very upset and agitated and lifts
his fists up to hit you, screaming ‘Get out and leave me alone!’ You check to
see if his room is safe and leave the room.
·
You approach your supervisor and explain what happened.
Your supervisor asks you to complete an incident report stating what happened.
·
Your supervisor also asks you to document the incident
in the client’s progress notes in line with the organisation’s policies and
procedures.
Complete the
following documents
When writing progress notes and filling
incident reports, the information must be factual and to the point, explaining
what happened and what you did about it. All entries must be dated, timed and
signed appropriately. In the space below, fill in what you would write in the
progress notes and incident report from the information given in the above
scenario.
Progress
Notes
Date/Time
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Progress
Notes
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Signature
& Designation
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Incident
Report Form
Person making
the report:
Resident details
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Name of resident:
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Date of birth:
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Room number:
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Mobility status:
(e.g. independent, requires assistance)
Walking aid
usually used:
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Transfer status:
(e.g. independent, requires assistance, etc.)
Walking aid usually
used:
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Details
of the incident
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Date:
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Time of
incident:
Time
resident found/reported:
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Exact
location:
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What was
happening before the time of the incident:
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Was an
injury sustained? Yes q No q
If yes,
please describe the nature of the injury:
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Treatment
required:
Doctor
notified: YES q NO q
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Recommendations
for future prevention
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Follow-up required by whom:
Person informed of action: Date:
Signature of person making the report: Date:
Signature of facility/unit manager: Date:
Assessment 3 – Task
Technical tasks in personal care
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1.
List three technical
care tasks involved in personal care.
2.
Technical care
may include the following areas:
3.
What should you
ensure before assisting with technical care activities?
4.
Where can you
find information/instructions on technical procedures?
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Assessment 4 – Personal care quiz
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1.
List three
important care worker responsibilities.
2.
List three ways
to assist a client with false teeth to maintain good oral hygiene.
3.
Name three
common types of equipment used in personal care procedures.
4.
Where do you
store confidential documentation?
5.
Give four procedures
you practice each day to maintain your personal hygiene.
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6.
If you observe
changes in your client while assisting with personal care, how would you
proceed?
7.
You notice your
client has what appears to be an ingrowing toenail and her toe is sore. What
will be your course of action?
8.
A client’s weight
is 66 kilos when you start recording. You record weekly over a month and get
the following results:
Week 1 - 65.4 kilos
Week 2 - 64.8 kilos
Week 3 - 64.0 kilos
Week 4 - 63.3 kilos
a.
How much weight
has the client lost each week? What is the total weight loss? What does the
client now weigh?
Weight loss per week:
•
week 1
•
week 2
•
week 3
•
week 4
Total weight loss:
Weight now:
9.
In the next
month, the client regains 1.3 kilos. What is now the total weight loss from
her starting weight? How much does the client now weigh?
Next month after regaining:
Total weight loss is now:
Weight now :
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