CHCWHS312A Follow WHS safety procedures for direct care work



CHCWHS312A Follow WHS safety procedures for direct care work


Assessment Tasks Outcome
Unit:
Follow WHS safety procedures for direct care work 
Student ID:

Student’s Name:

Assessor’s Feedback

Assessors: Please return this cover sheet to the student, along with the assessment results and feedback.  A copy must be supplied to the office and kept in the student’s file with the evidence.  Please complete the table above.
Tasks included in this assessment:
Assessment Tasks
Title
Satisfactory/ Not yet satisfactory
Assessor’s Signature
Date
Re-submission Satisfactory/ Not yet satisfactory
Short-answer questions
Assessment 1




Case Study  
Assessment 2




Simulation 1
Assessment 3




Simulation 2
Assessment 3




Simulation 3
Assessment 3




Simulation 4
Assessment 3




Assessor’s Feedback




Assessor’s name:

Assessor’s signature:
CHCWHS312A Follow WHS safety procedures for direct care work 
Assessment
Instruction for Student:
To achieve a competent result for this unit, you must satisfactorily complete all the assessment requirements listed below. Your trainer/assessor will give you the timelines when these assessments need to be submitted.
Assessments for this unit are as follows:
Assessment Number
Type of Assessment
Description and location
Assessment 1
Short questions
There are 43 short questions found on this booklet.
Assessment 2

Case study

There is a case study in this booklet. You are required to answer the questions that follow the case study.
Assessment 3
Simulations

These simulations must be undertaken by all face-to-face students. Online students can either attend this class in any of our campuses or undertake a manual handling course in any RTO before they can attend a work placement.
Assessment 4
Work placement book


Each student is to complete a work placement book while on clinical placements.
Assessment 5


Personal journal
Each student is to keep a journal of their daily activities while on clinical placements.
Assessment 6
Third-party observation
Each student will be expected to cover some aspects of this course at the workplace. Your assessor will give you more details.




Assessment 1 – Short questions
Instructions for student:
Please read all the information given to you before you start answering. If you do not understand any of the questions, please ask your trainer / assessor for assistance.
You must answer ALL the questions in your own words.
1.      For work health and safety purposes, it is important to identify and understand the implications of hazards and risks. Explain the following terms in your own words.

a.    Hazard



b.    Risk 


2.      You will come across many manual handling hazards in the Aged Care and Home and Community Care Industry. List five manual handling hazards that you may be faced with in the industry.








3.      List three ways that you can control or eliminate risks involved when completing manual handling tasks.






4.      It is important to identify the risk of infection, should there be an outbreak of gastro (gastroenteritis) at your facility.

a.      Explain the term ‘Standard Precaution’.




b.      Give two standard precautions used in delivering care to clients.





c.      Briefly explain the purpose of additional standard precautions.





d.      Would standard precautions be enough to protect you from infection? Explain your answer.



e.      List three additional precautions you must adhere to in case of a gastroenteritis outbreak. 







5.      It is important to understand that infection can be harboured in many different sources. Give four examples of infection risks that you may need to identify and respond to at your workplace.




6.      List five ways that you can control or eliminate risks involved when completing manual handling tasks.






7.      In the event of fire or an emergency at your workplace, list three things that you are expected to do.




8.      Every organisation has its own policy and procedures on risk management. 

a.      What would you do if you nearly tripped over a cord left lying on the floor?



b.      What documentation are you required to complete?



c.      Whom should you report this incident to?


9.      Aged care legislation, industry regulations and codes of practice are just guides. They do not need to be followed. True or False


10.  Although fire, bomb threats and armed holdups are unlikely, all staff should be trained and competent in evacuation procedures. True or False         






11.   As an employee, you have many rights towards contributing to WHS (Work Health and Safety). These rights also make up your employer’s responsibilities towards you.

a.      Name two employee’s rights.





b.      Name two employer’s obligations and responsibilities.






12.   If you were to have an issue regarding WHS (Work Health and Safety), who would be the person/s that you would report this to?             


13.   As an employee, you have many responsibilities with regards to WHS (Work Health and Safety). List three employee’s responsibilities.







14.   WHS Laws and Regulations vary between states. True or False



15.   It is important to know the relevant state/territory Work Health and Safety authority or department. True or False


16.   Carers should ensure that they are aware of the work health and safety regulations of relevant state and territory. True or False 


17.   Below are the documents we frequently use in a workplace. Give the purpose of these documents and state when we use these documents. 
Documentation
Purpose of Document
When do we use this document
Care plan (particularly the mobility assessment)


Hazard Identification







Policy and Procedure on use of PPE








18. Read the following information and answer the questions that follow. (Taken from www.worksafe.sa.gov.au)

South Australia passed the WHS Act on 1 November 2012 and became the seventh jurisdiction to adopt the harmonised WHS laws. This brings SA in line with Queensland, NSW, NT, ACT and the Commonwealth jurisdictions where the new laws have already been implemented. Tasmania will be implementing the new laws on 1 January 2013 as will South Australia.
The South Australian WHS Act closely follows the model laws but does contain some amendments. A summary of the amendments can be accessed here and a copy of the Act can be accessed at SA government’s legislation web page.
The current South Australian Occupational Health, Safety and Welfare Act 1986 will continue to be enforced until 1 January 2013 when it will be replaced by the Work Health and Safety Act 2011. The WHS regulations will also commence at the same time as the new Act in South Australia. It is important to note that any significantly new requirements in the regulations will have transitional periods to provide businesses with time to prepare.
Western Australia. WA remains committed to the harmonisation process and intends to adopt the model WHS laws but with some amendments to the Act. In October of this year, the Government of Western Australia issued a Consultation Impact Statement and Issues Paper to explore the impact of the WHS model regulations and codes of practice for WA. Australian Industry Group (Ai Group)’s response can be accessed here.
Victoria. The Victorian Government has stated publicly that they will not sign up to the current proposal for harmonised legislation for occupational health and safety, although they remain committed to harmonisation. It is hoped that the Government will reconsider its position once the harmonised laws have been reviewed in 2014. Meanwhile the current OHS Act 2004 continues to apply in Victoria. The key principles of the Work Health and Safety Act 2012 (SA) are consistent with long-established and familiar occupational health and safety standards. From 1 January 2013 the Act:
·                  establishes health and safety duties, including the primary duty to protect any person from exposure to hazards and risks that arise from work;
·                  provides for worker representation, consultation and participation including through Health and Safety Representatives and Health and Safety Committees;
·                  enables compliance and enforcement through Safe Work SA, the regulator; and
·                  provides for the creation of regulations and Codes of Practice.

From 1 January 2013, South Australia's work health and safety legislation - which includes the Work Health and Safety Act 2012 (SA) and the Work Health and Safety Regulations 2012 (SA), supported by Codes of Practice - will align with New South Wales, Queensland, Tasmania, the Australian Capital Territory, the Northern Territory and the Commonwealth.

The Work Health and Safety Regulations 2012 (SA) identify the control measures that must be applied to specific work activities and hazards, for example, machine guarding and noise exposure.

The Codes of Practice provide practical information, or guidance, on how to meet the requirements of the regulations. The Codes are not mandatory but provide information to help workplaces achieve safe systems of work.
From the information above, describe each of the following in the table:

Work Health and Safety Act 2012 (SA)









Work Health and Safety Regulations 2012 (SA)









Manual Handling Codes of Practice









19.   Understanding signs and symbols is important when it comes to work health and safety. Explain in the table below what the following symbols mean in your workplace.


Symbol
Meaning



















20.   You are working in a client’s home. List three basic home fire safety knowledge you require to ensure the safety of your client.




21.   A carer should always provide support in implementing procedures to control risks in accordance with their organisation’s policy and procedures. True or False          



22.   As a carer, it is important to follow accurately workplace procedures and work                                       instructions for controlling risks with minimal supervision. True or False

23.   As a carer, it is not necessary to work within the scope of responsibilities and competencies in regards to workplace procedures for dealing with incidents. True or False


24.   It is important to handle, package, label, store, transport and dispose of waste appropriately to minimise potential for contact with the waste and reduce the risk to the environment and clients of exposure. True or False

25.   List four factors that influence the level of risk involved in manual handling.









26.   Provide three examples of manual handling tasks and activities in the aged care sector.





27.   Identify three sources of risk to personal safety during manual handling.






28.  Select the correct answer. You should change protective clothing:
a.    Daily
b.   After each client contact
c.    When appropriate
d.   All of the above depending on the situation

29.   List three WHS issues which should be communicated to designated WHS personnel.








30.   Give three examples of protective clothing and equipment you may use to comply with infection control policies and procedures.





31.   Briefly explain why PPE should always be used in accordance with standard precautions.  






32.   You are working on a casual basis as a personal support worker. You are employed by an agency to work at different nursing homes as required to meet their operational needs.
a.           Identify the stress associated with this employment arrangement. 



b.           What would you do to reduce the risks associated with this employment arrangement? 




33.   You have been given a short-term assignment where you provide care from 6:00 am to 10:00am. It is dark when you arrive at work. Briefly explain what the risk would be in this particular scenario.






34.   Manual Handling Code of Practice of Victoria directs that it is unsafe to lift an adult person without assistance either from a mechanical aid or another trained worker. True or False



35.   Different methods of reporting hazards include participating in WHS committees, speaking to the supervisor, WHS representative or officer, and filling in incident or accident reports which contribute to effective participative arrangement for WHS management. True or False



36.   While showering a client, you notice bruises on her wrists. You ask her about these but she is unable to explain them. Explain the course of action you should take.












37.   One of the clients has experienced an episode of incontinence. As a result, there is urine on the floor in the dining area. You are told to use a cleaning product and hot water to clean the floor.
a.      What risks are associated with using chemicals in this situation?


b.      Where can you get information about using the cleaning chemical safely?



38.   A client, John, is exhibiting behaviours of concern. You knock on his door, introduce yourself and explain that you are there to help him shower. He yells, ‘Who are you? Go away!’
a.      Why should you document John’s behaviour?


b.      Where should you document John’s behaviour?



39.   As a HACC worker, one of your daily tasks may be taking the client out for appointments or shopping. Identify a risk associated with driving and traveling with clients at the workplace and the organisation’s procedures used to minimise these risks.




40.  As carers, it is our duty of care to maintain work health and safety standards.  A lack of understanding of WHS standards will affect our health, workplace, economic and social sustainability. True or False



41.   Poor WHS management can impact environmental sustainability. True or False


42.   List four examples of standard precautions you could use to prevent the spread of infection.




43.   You observe that a co-worker has flu. You also observe that after they blow their nose, they discard the tissue on the floor. Explain how this act is in breach of WHS regulations and how this affects workplace sustainability.







Assessment 2 – Case Study
Read the following case study and answer the questions that follow.
You are a home and community care worker.  You have been allocated a new client named Mrs Varda, and you have the following tasks to carry out when you arrive at her home.
·                  You must vacuum her floor and clean her bathroom.
·                  You must drive her to the local supermarket to assist her with her weekly shopping.
·                  You should help her to unpack and put her shopping away.
·                  You should assist her to prepare her evening meal.
You arrive to carry out your allocated tasks and set about to prepare the vacuum cleaner. You plug in the vacuum cleaner, but before you plug it in, you notice that the cord is frayed. You know that if you were to use the vacuum with the frayed cord, it would pose a risk of electrocution, so you let Mrs Varda know that you are unable to vacuum today because of the risk involved and you put the vacuum away. According to the policies and procedures at your workplace, you must fill in some documentation regarding the risk you have identified. 
Now you are ready to clean Mrs Varda’s bathroom. Mrs Varda shows you where the cleaning materials are and you notice that there is bleach. Mrs Varda wants you to use this because she says ‘it cleans better’. You remember that your organisation’s policy regarding using cleaning materials says that under no circumstances are bleach to be used. You explain this to Mrs Varda.
You then put on gloves to continue cleaning Mrs Varda’s bathroom and toilet. When this is complete, you put the cleaning equipment away and ask Mrs Varda if she is ready to go the shopping centre to do her shopping. When you walk out to the car, you notice that the pathway from the laundry to the clothesline is overgrown with weeds, making it difficult to see the path clearly. This is definitely a high-risk hazard, as the chance of tripping is high. You make a note to mention this to your supervisor as soon as your finish your work. Mrs Varda has a walking frame that she would like to use at the shopping centre, so you bring this to the car and lift it carefully into the boot. It is heavy and difficult to lift because of its size. When you put it into the boot, you carefully strap it down, so that it does not move or become unstable whilst you are driving. 
When you arrive back from shopping, you assist Mrs Varda to put the shopping away in her pantry. Some of the shelves are very high, so you use a small step so that you don’t have to reach to put away the items. You notice that some of the food in her fridge is out of date. The milk has spoilt and there is mould growing on some of the food. You tell Mrs Varda that you are going to throw the spoilt food away as it may cause her to become ill, and you make a note to report this to your supervisor when you have finished work.
You now have to assist Mrs Varda to prepare her evening meal, but whilst you are rinsing the vegetables, you notice that Mrs Varda has forgotten what she was doing and is getting upset. You ask her if she is okay, and she tells you that this is happening often and she is becoming more and more forgetful. She tells you that she can’t even remember what day it is sometimes and even forgets her grandchildren’s names. You remember that from reading Mrs Varda’s care plan, it makes no mention of her having trouble with her memory. You make another note to let your supervisor know.
When you finish at Mrs Varda’s house, you realise that you have a lot of things that you need to document and to report to your supervisor!
1.      In the table below, list three or more hazards you have identified and the risks that these hazards could pose to either yourself or your client. 
Hazard Identified
Risk Involved
Ex. Frayed cord on vacuum
Risk of electrocution









2.      What PPE (personal protective equipment) did you have to wear when working at Mrs   Varda’s house?



3.      Why do we have to wear PPE in certain situations?








4.      When you realised that the shelves in Mrs Varda’s pantry were very high, what did you do to minimise any risk?


5.      You have been asked to go to Mrs Varda’s house and conduct a risk assessment based on the hazards that you have identified. Fill in the following risk assessment, listing the level of risk involved with each hazard and suggestions as to how the risk can be controlled.
Hazard Identified
Level of Risk              (high, medium, low)
Suggestion for controlling the risk
Frayed cord on vacuum


Overgrown path


Lifting the heavy walking frame


Spoilt food in fridge


Mrs Varda’s forgetfulness








Assessment 3 – Simulation
Face-to-face students must attend a skills workshop and satisfactorily complete the simulations below. Online students can either attend this class face to face or undertake a manual handling course in any RTO so that they can have a manual handling certificate to enable them to proceed for work placement.
Simulation 1 – Getting in and out of bed (CHCWHS312A)
This activity has to be done three times by every student in class during the course of their study using the equipment provided. The first and second time will be done by students individually. Trainer will assess the student’s performance, which if not satisfactorily done will have to be repeated. Another student will act as the client needing total assistance to get in and out of bed, and the rest of the class will observe. The third time will be carried out by two students doing the patient transfer together. Partners will have to discuss how they are going to fulfil their roles. The trainer will assess the students’ verbal communication skills. Trainer/assessor will use the checklist below:

Did the student demonstrate the following skills in this class simulation?
1st time
2nd time
3rd time
·        Identifying job at hand
(getting the client in and out of bed)



·        Identifying equipment and resources to use for the client, which include:
Ø  hoist
Ø  wheel chair or commode
Ø  sling
Ø  if going to shower – all items and clothing needed


-         
·        Reading of client’s care plan


-         
·        Ability to explain to the client the roles to be performed in a courteous and respective manner
Ø  explains to the client the job to be done
Ø  seeks client’s consent
Ø  remains respectful and addresses the client according to their care plan, for example, if client wants to be referred to as “Mrs”



·        Teamwork in carrying out these roles:
Ø  equipment and resources required
Ø  use of sling
Ø  control of the equipment



·        Proper manual handling procedures,which include:
Ø  no  manual lifting
Ø  proper turning in bed
Ø  proper standing position
Ø  proper bending position



·        Evaluation of the outcome of the job
Ø  reviewing the process and outcome of this task
Ø  making suggestions for improvement



Assessor’s comments and signature



Student’s comments and signature

















Simulation 2 – Lifting activity (CHCWHS312A)
All students are to demonstrate to the assessor their ability to perform the following tasks. If the student is not successful, they are to be given two more chances to carry out the tasks correctly. The assessor is to note ‘satisfactory’ or ‘not yet satisfactory’ in the table below. There is a zero lifting policy in this organisation. Students are to seek assistance and clarification where they don’t understand. The assessor is to watch out for the following as the students carry out the tasks:
  • Safety in doing the task, both for the client and the staff member
  • Ability to operate the equipment
  • Ability to follow policy and procedures of the organisation
Tasks to perform
Satisfactory/               Not Yet Satisfactory (S/NYS)
Assessor’s comments
Single person assisted stand from a wheelchair


Single person transfer from chair to bed


Two-person assisted transfer from bed to chair


Transfer from bed to chair using hoist


Two-person transfer from floor to chair


Ability to assess risk and identify hazards


The student’s performance was:
Not Satisfactoryq
Satisfactory   q
Assessor’s signature and date:






Simulation 3 – Making an Occupied Bed (CHCWHS312A)
Each student is to undertake this task successfully. The assessor will observe the student do the task. If the student does not carry out the task successfully, he/she will be given two more chances to perform the task.
Student’s name

Assessor’s name

Unit of competency

Workplace

Date of assessment

Observation Criteria
YES
NO
N/A
Washes and dries hands



Introduces self to client



Explains procedure to client



Removes excess furniture, bed, table/cradle, etc.



Fetches clean linen



Positions chair for bed linen



Adjusts height of bed and checks brakes are on



Places pillow on chair, changes pillow cases if soiled



Uses gloves to remove soiled bedding



Loosens bed linen



Removes each item of bed linen separately, folds and places on chair



Crosses client’s arms, bends knee, rolls client onto their side



Rolls dirty linen to the middle of the bed, then places clean linen and kylie on the bed to the middle point in a rolled /scrunched manner



Rolls client onto their back



Crosses client’s arms, bends knee, rolls client onto their other side



Pulls dirty sheets out to the floor, then pulls clean linen and kylie into place



Ensures linen is in correct place, no creases, sheet evenly spread on bed allowing ample tuck-in



Rolls client back onto their back



Ensures  kylie is positioned 25 cm from head of bed



Tucks sheets in using hospital style corners



Places pillow under client’s head carefully, asks client if they are comfortable



Gets top sheet, ensures it is positioned on the bed and top turned over with 25cm flap, respecting client’s dignity



Replaces quilt/blanket, ensures top is turned over with 25cm gap, tucks bottom of blanket in, mitres bottom corners allowing linen to hang freely (don’t tuck in)



Readjusts height of bed



Asks client if they are comfortable



Places soiled linen in container



Replaces any furniture



Washes and dries hands



Reports and documents blood stains on sheets/blankets or other relevant information



The student’s performance was:
Not Satisfactory     q
Satisfactory    q
Feedback to student:

Assessor’s signature:
Name:                                                                              Position:
Telephone #:








Simulation 4 – Manual handling techniques (CHCWHS312A)
CHCICS301B Provide support to meet personal care needs
3. Address personal support requirements
Correct manual handling techniques comply with Work Health and Safety Regulations and ensure personal and client safety. Every workplace should have a written policy and procedures for manual handling.
Read a workplace’s policy and procedures for safe manual handling, then role play the following scenarios:

1. Lifting a large box (not too heavy) to take to storage

2. Assisting a client who cannot help themselves to stand and move from chair/bed to chair

3. Assisting a person to sit up from a lying position

1. Lifting a large box
Student’s Name:


Date:

Expected performance
Elements
Competent
Not competent

Plan the lift
Check/assess weight of goods to be lifted



Consider most appropriate way of lifting



Obtain help of a colleague if required



Obtain lifting equipment if required



Check and make sure pathway and where goods are to be moved to is clear for ease of transportation



Prepare to lift
Stand correctly, spread feet into a stable position



Move close to the object, keeping arms and elbows close to body



Grip object securely with hands on diagonally opposite corners if possible



Keep the object close to body



Use leg muscles to take the weight when lifting



Straighten up



If lifting with someone else, give clear directions



Carrying
Make sure you can see over the goods when carrying them



Putting down
Reverse the steps for putting down



Assessor’s Name:
Assessor’s Signature:


2. Transferring a client from chair/bed to chair (no walking belt)
Student’s name:

Date:                                                                        

Expected performance
Elements
Competent
Not competent

Prepare for transfer
Explain the lift step by step with client



Help the client sit on the edge of the chair/ bed with feet flat on the floor



Put hands under client’s arms around the shoulder blades



Ask client to lean forward



Brace knees against client’s knees and block client’s feet with own feet



Transfer
Ask client to push down on chair at the count of three



At three, pull client into standing position and straighten knees



Steady the client in this position



Turn client so they can grasp arm of second chair and back of their legs touch the edge of the chair



Bend hips and knees to lower client gently into chair



Completion
Make client comfortable



Assessor’s Name:


Assessor’s Signature: