CHCICS303A Support individual health and emotional wellbeing

Assessor is to use this cover sheet to record the results of all the assessments in this unit.

Assessment Tasks Outcome

Unit:	CHCICS303A Support individual health and emotional wellbeing
Student ID:
Student’s Name:

Assessor’s Feedback

Assessors: Please return this cover sheet to the student, along with the assessment results and feedback. A copy must be supplied to the office and kept in the student’s file with the evidence. Please complete the table above.

Tasks included in submission:

Assessment Tasks	Title	Satisfactory/ Not yet satisfactory	Re-submission Satisfactory/ Not yet satisfactory
Short Questions	Assessment 1
Multiple Choice Questions	Assessment 1
True/False Questions	Assessment 1
Case study 1	Assessment 2
Case study 2	Assessment 2
Case study 3	Assessment 2
Research activity	Assessment 3
Assessor’s feedback:

Assessor’s name & signature: ……………………………………………………………………….

Assessments

To achieve a competent result for this unit, you must satisfactorily complete all the assessment requirements listed below. Your trainer/assessor will give you the timelines when these assessments need to be submitted.

Assessments for this unit are as follows:

Assessment Number	Type of Assessment	Description and location
Assessment 1	Short Questions /Multiple Choice Questions/True-False Questions	There are a variety of questions are found in this booklet.
Assessment 2	Case studies	There are case studies in this booklet. You are required to answer the case study questions.
Assessment 3	Research activity	There is a research activity that needs to be undertaken in this unit.
Assessment 4	Personal journal	Each student is to keep a journal of their daily activities while on clinical placements.
Assessment 5	Third-party observation	Each student will be expected to cover some aspects of this course at the workplace. Your assessor will give you more details.
Assessment 6	Work placement	There are tasks that need to be undertaken at the work placement.

Assessment 1 – Short questions

Instructions to the student:

Please read all the information given to you before answering. If you do not understand any of the questions, please ask your trainer/assessor for assistance.

You must answer ALL the questions in your own words.

1. Who might be included in the social network of an older person?

2. Why is it important for older people to make their own choices about what to do in their leisure time?

3. What information might be collected on a social profile?

4. Why is it good for older people to stay active?

5. Name four areas that care workers may be involved in to support health and wellbeing for elderly clients in residential aged care.

6. How would you give information about groups and activities to a CALD client who understands little English?

7. Outline two strategies for supporting self-esteem in an older person.

8. How do you use empathy when dealing with an elderly person in care?

9. What is the importance of continued love and affection when the elderly move into care?

10. How would you promote a sense of personal identity in your clients?

11. How might you help a person who is socially isolated in residential care?

12. What three different behaviours might be included in sexuality?

13. What strategies might you use to improve knowledge of other cultural and religious beliefs?

14. Name two events in the workplace you are obligated by law to report.

15. Briefly define the following terms in your own words.

a. Spirituality

b. Sexuality

c. Personal identity

d. Social identity

e. Culture

f. Cultural identity

g. Culturally appropriate care

h. Person-centred care

i. Holistic care

j. Psychological

k. Psychosocial

l. Self-esteem

m. Elder abuse

n. Empowerment

o. Powerlessness

p. Empathy

q. Myth

r. Stereotype

Multiple choice questions: Choose the most appropriate answer. (For online students, delete false options.)

1. Ways to support self-esteem might include:

a. appropriate praise

b. finding the right activity for success

c. support to maintain personal appearance

d. all of the above

2. A homelike environment is important:

a. to help a client settle into care

b. to provide familiarity

c. to give comfort

d. all of the above

3. If a care worker suspects elder abuse, they should:

a. discuss with other care workers

b. hope you are wrong but watch for other signs

c. document it and report it to your supervisor

d. speak with the person you suspect of the abuse

4. All residential aged care homes should have a policy on sexuality and older people in care.

a. Yes

b. No

c. Depends on whether they have problems

d. Not if the State does not legislate for it

5. An affectionate touch is suitable comfort for:

a. all clients

b. depends on individual

c. person of same gender only

d. persons of diverse cultures

6. A care worker should report changes in a client’s condition to:

a. the supervisor in charge

b. the client’s family

c. the client

d. all of the above

7. Documentation is undertaken in aged care:

a. for legal reasons

b. for accreditation

c. for quality of care

d. all of the above

True/False Questions

	True	False
1. Clients’ emotional needs include the need for love and affection.
2. Observing a client’s body language helps to understand emotional needs.
3. All elderly people cry a lot.
4. Residents should feel needed.
5. All residents can participate in the same activities program.
6. All residents can eat the same meals.
7. A chaplain can provide for all spiritual needs.
8. Cultural background makes no difference to care.
9. Sexual relationships shouldn’t be allowed to develop in residential care homes.
10. If you develop a relationship of trust with your client, they may share their emotional concerns.
11. If you are worried about the psychological state of a client, report it.
12 Help clients create a home-like atmosphere in their rooms.
13 When the care plan has been done it does not need altering for the next year.
14. Provide cues in the environment in different languages for CALD clients.
15. Client records can be kept in any convenient space.

Assessment 2 – Case studies

Case Study 1

Mr Links is a new client in your aged care facility. He is 89 and uses a wheelchair to mobilise. Mr Links has been depressed and sad, having to move into the facility from his family home of 60 years. You are to attend to his personal care this morning. Before going in to meet Mr Links, you read his care plan to get an idea of what his likes, dislikes and interests are.

Mr Links loved old classic cars and would attend car shows with his children and grandchildren when they were on.
Mr Links used to have a big garage and used to tinker with his tools, building all sorts of things for his grandchildren.
Mr Links has a large family, with five children who all live close by and 23 grandchildren who are mostly grown up.
Mr Links is very family-orientated.

You remember reading in the local newspaper that there are a few upcoming car shows as well as a men’s shed group that meets once a week that might interest Mr Links.

Whilst attending to Mr Links’ personal care, you mention that you have seen in the newspaper that the car shows will be held very close by to the aged care facility. Mr Links face seems to light up when you mention the car shows. When Mr Links’ son comes to visit, you mention the possibility of taking Mr Links, and his son agrees. You notice that the wheelchair that Mr Links uses is very heavy and bulky. The car shows are held on grass on an oval, and the wheelchair might be difficult and awkward for Mr Links’ son to push, so you speak to your supervisor and arrange for Mr Links to borrow a lightweight and easy-to-manage wheelchair on the day of the car show.

You also mention that you have seen that the men’s shed group meets close by and that Mr Links may be interested in attending, since Mr Links used to love using his tools and building things. You give Mr Links the newspaper that has the advertisement and leave it with him to look at. Next time you attend to Mr Links, you ask if he has given thought about going to the men’s shed group. Mr Links seems to be very keen to go, so you speak to your supervisor and organise for one of his children to take him along.

In the table below, answer the following questions.

How did you find out about Mr Links’ social and recreational preferences?
How did you encourage and help Mr Links to attend the car show and the men’s shed?
How did you recognise the need to modify and adapt the way in which Mr Links attended the car show?
How did you provide Mr Links with information about activities in the community that may have been of interest to him?
How did you find out about whether Mr Links had a social network?
Why would Mr Links be depressed and sad?
How might this affect Mr Links?

Case Study 2

Rhona is an Aboriginal client with mild dementia who has recently entered Broome Hill Aged Care Home. She came to Perth when she was 18 to study at TAFE and seek work, and married a young Aboriginal man in the city when she was 20. They raised five children who are now in their 50s and spread around Australia.

Rhona and her husband moved to Broome 10 years ago because they had many ties to the Aboriginal community there. Her husband has died recently and she is no longer able to care for herself and does not want to leave the area.

The Home has about 30% Aboriginal clients. Tamsin, one of Rhona’s frequent carers, thinks she will settle easily as she is still quite active and her cognition and comprehension is still good.

To Tamsin’s surprise, Rhona does not settle at all well. She is withdrawn from staff and from the other residents, she is not very welcoming to her visitors and Tamsin notices not as many come now. She spends much time in the grounds alone. She is losing weight and has had a fall. Rhona does not look Tamsin in the eye as it is her custom to look away and often turns away when talking to her. Tamsin is not Aboriginal but understands this. Tamsin, however, thinks her eyes look red and believes she is crying a lot. Tamsin joins her in the garden one day when she has a little spare time and tries to talk to her gently about her concerns, believing she is grieving, but Rhona moves away, excusing herself. Tamsin decides to request an Aboriginal health liaison officer to speak with Rhona about her concerns and the indications of grief. She reports her observations to her supervisor and requests appropriate help for Rhonda.

1. What aspects of Aboriginal culture are shown in the case history?

2. How does Tamsin display best practice in care when dealing with Rhona?

3. What do you think are Rhona’s emotional needs?

4. What are the stages of grief? Might one of these apply to Rhona?

5. Why might Rhona’s health be deteriorating?

6. How can she be assisted by care workers in the Home?

7. How can she be assisted by her friends and the local community?

Case Study 3

1. Read the case study on help sheet 42 titled ‘creating privacy for sexual expression’.

How did staff allow Alan to express his sexuality?

2. Fill in the table below with the information required, according to the case study mentioned about ‘creating privacy for sexual expression’.

How do you report on Alan’s behaviour?
Where would you document this behaviour?
Where would this documented information be stored?
Would you write documentation in pencil?
Would you fill in documentation a week after noting the behaviour? Or straight away? Why?

Assessment 3 – Research activity 1

Researching local networks

You are required to research in your area and identify social and community groups and organisations that have activities or might provide activities or assistance within your care facility. You are to provide information on each, along with brochures if possible. (Include one organisation that might assist with cultural activities for a CALD group within your organisation.)

Consider:

• Church groups

• Cultural/ethnic/language groups

• Clubs

• Cinemas/theatres

• Interest/hobby groups

• Sport/exercise/leisure groups

• Volunteer groups

• Community visitors

• Local event organisers

Consider the following research methods:

· Internet

· Library

· Council

· Telephone book

· Notice boards

· Newspapers

· Information centre

· Timetable of local events

· Direct or telephone contact with groups such as:

Ethnic organisations

Church organisations

Clubs

Senior citizens

Community centers

Include in your booklet:

• The nature of the organisation

• A short description

• What services are provided?

• How their services could be used in aged care social networks

• Strategies to use the services appropriately

• Calendars of events

• addresses/telephone numbers of management/organisers

• websites if available